A cheeky response provided by an Ireland based airlines company Rynair to a passenger who paid extra money to get window seat, left the users of the micro blogging social media platform to react and retweet. Responding to the frustrated customer who uploaded a picture of her view , the airlines company highlighted a window that is placed way far to the passenger to make a joke out of the situation. However, a number of online users didn’t get convinced as they could be seen fuming.
All of us want our journey to be comfortable and enjoyable and most of us won’t mind paying extra money to get what we want. One such passenger who paid extra money to get a window seat for her travel through Rynair airlines got hugely disappointed as she was not provided what was promised to her by the company.
Taking the issue to Twitter, the passenger who goes by the username “Marthaverse” in twitter, uploaded a picture of her view from her seat in the flight and said “Seriously
@Ryanair I paid for the window seat 🫠”
Here’s her tweet :
Seriously @Ryanair I paid for the window seat 🫠 pic.twitter.com/78qp9W3lLM
— MartaVerse 🍑 (@MartaVerse) September 10, 2022
Soon after uploading, the tweet garnered huge reception from the twitter users. The tweet reached enough to grab the attention of the airlines company itself ho came up with a cheeky reply instead of answering with little responsibility. Rynair just circled the small opening on the emergency door to justify the extra charge she paid.
Here’s their response :
https://t.co/FpqhehcenM pic.twitter.com/skrOseKRSl
— Ryanair (@Ryanair) September 12, 2022
“This whole ‘ignoring customer complaints under the guise of social media banter’ is getting tiring… ” a user commented on seeing Rynair’s tweet whereas another one said “So unprofessional to publicly belittle a customer for their complaint for Twitter likes. The issue is obvious and legitimate. I really miss when companies behaved like adults even if the flights are cheap”
Check out some of such reactions below :
This whole ‘ignoring customer complaints under the guise of social media banter’ is getting tiring…
— M_a_Miele (@afruitmedley) September 12, 2022
So unprofessional to publicly belittle a customer for their complaint for Twitter likes.
The issue is obvious and legitimate.
I really miss when companies behaved like adults even if the flights are cheap— Jamie Grayson (@truthVSworld) September 12, 2022
This isn’t the win you think it is.
If someone is paying for a window seat, they should get a full window. This new trend to cost cut across the board and then make you pay for it individually doesn’t add up, and being proud of that is just gross.
— Zachary Dyler (@TheDyler) September 12, 2022
If @Ryanair could, they would. 👇 pic.twitter.com/WeOKBU1tBB
— Robert Sproggit 🇪🇺🇮🇪 (@robertsproggit) September 12, 2022
Insulting a customer for likes, what kind of social media strategy is this
— KeyboardTie (@KeyboardTie) September 12, 2022
Posting your own L… social media agents getting cheeky is getting really old
— James (@itsShawJ) September 12, 2022
This is the reply a paying customer gets is it? How on earth is that a window seat?
— R.A.S.H (@RashOfficial) September 12, 2022
However, Martha, after two days of making such complaint, came up with a reply that read “What makes me lol here the most is clearly the joke was lost on all people commenting except for @Ryanair that has hired a marketing genius that loves banter! Legends 🫡” to which the airline company replied “Legend Marta!!”
What makes me lol here the most is clearly the joke was lost on all people commenting except for @Ryanair that has hired a marketing genius that loves banter! Legends 🫡 https://t.co/jFmfec63Ru
— MartaVerse 🍑 (@MartaVerse) September 12, 2022
Legend Marta!!
— Ryanair (@Ryanair) September 12, 2022
